Last updated: June 11, 2026
1.1 Order Processing Time
All orders are processed within 1 to 2 business days after payment is successfully received. Business days are defined as Monday through Friday, excluding US federal holidays.
Orders placed after 2:00 PM Central Time (CT) will be considered received on the next business day for processing purposes.
1.2 Shipping Destinations
We currently ship exclusively to addresses within the 50 United States. The following locations are not eligible for delivery:
- PO Boxes
- APO / FPO military addresses
- US territories (including but not limited to Puerto Rico, Guam, US Virgin Islands, American Samoa, and Northern Mariana Islands)
- Any addresses outside the United States (no international shipping)
1.3 Delivery Time
After your order has been processed and shipped, the estimated delivery time within the contiguous United States is 3 to 5 business days.
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or peak holiday seasons. We do not guarantee specific delivery dates.
1.4 Shipping Cost
Free standard shipping applies to all orders. There is no minimum purchase amount required, and no promotional code is needed.
1.5 Shipping Carriers
We use a variety of reputable carriers to deliver your orders, including but not limited to:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
- Regional courier services as determined by your location
The specific carrier for your order will be selected automatically based on your shipping address and package characteristics. You will receive a tracking number after your order has been dispatched.
1.6 Order Tracking
Once your order is shipped, we will send a shipping confirmation email to the address you provided during checkout. This email will contain:
- Your unique tracking number
- A direct link to the carrier’s tracking page
- The name of the carrier handling your shipment
1.7 Lost or Stolen Packages
We are not responsible for packages that are confirmed as delivered by the carrier’s tracking system. If your tracking status shows “Delivered” but you have not received your package, please take the following steps:
- Check with neighbors or household members
- Look for a notice left by the carrier
- Contact the carrier directly using your tracking number
If the carrier determines the package was misdelivered, you must work directly with them to resolve the issue. We will assist with providing shipping documentation as needed.
1.8 Incorrect Shipping Address
You are responsible for providing a complete and accurate shipping address at the time of checkout. If an order is returned to us due to an incorrect or incomplete address provided by you, we may charge a reshipping fee before sending the order again.